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One clear message can begin the whole journey

Contact NLS Safaris

Tell us who is travelling, when you want to go and what matters most. We can help turn the idea into a realistic Kenya safari, beach holiday or combined route.

Call or WhatsApp +254 707 498 783, email safari@nlssafaris.com, or arrange a visit to Elroy Hub, Kiambu Road, Nairobi.

Please contact us before visiting. That allows the right person to be available and gives us time to review any itinerary or quotation you want to discuss.
  1. Call, WhatsApp, email or visit
  2. What to include in your enquiry
  3. What you should receive
  4. Support during travel
  5. Frequently asked questions
Choose the clearest channel

Call, WhatsApp, email or visit

WhatsApp is useful for quick questions and sharing dates. Email works better for flight details, room lists and longer comparisons. A call can clarify priorities quickly. Office visits should be arranged in advance.

If payment instructions ever change, verify them using a contact method you already know. Final services, terms and beneficiary details should appear in a written quotation or invoice.

Channel Best for Contact
Call Quick discussion +254 707 498 783
WhatsApp Dates and initial enquiry +254 707 498 783
Email Itineraries and documents safari@nlssafaris.com
Office Planned consultation Elroy Hub, Kiambu Road
Help us understand the trip

What to include in your enquiry

Send travel dates, number of adults, every child age, arrival and departure points, destination ideas, accommodation level and budget range. Mention mobility, diet, celebration, photography or other needs early.

If dates are flexible, explain what drives the choice, such as school holidays, migration interest or beach conditions. We can then compare alternatives rather than guess.

A useful reply is specific

What you should receive

A safari proposal should name the route, accommodation, room, meals, vehicle, fees, transfers and exclusions. A coast package should name the beach area, hotel, board basis and SGR or flight details.

Availability and price can change until services are held or confirmed. The payment schedule and cancellation terms should appear before a deposit is requested.

For travellers already on a trip

Support during travel

Use the operating contact supplied with your confirmation for an urgent issue during travel. State your name, current location, booked service and the help required.

For medical or security emergencies, contact the appropriate local emergency service and insurer first, then inform the trip contact. A website enquiry form is not an emergency channel.

Melvin Kimani Safari and Guide Specialist
Melvin Kimani is the named Safari and Guide Specialist on the website.
Family planning a holiday
Traveller ages and room needs help us price a family trip correctly.
Clear answers

Contact questions

What is the NLS Safaris phone number?

+254 707 498 783. The number can be used for calls or WhatsApp.

What is the email address?

safari@nlssafaris.com.

Where is the office?

Elroy Hub on Kiambu Road in Nairobi. Arrange a visit in advance.

What should I send for a quote?

Dates, travellers, child ages, destinations, comfort level, budget range and flight details.

Can I request a custom route?

Yes, subject to availability and practical transport.

Is the enquiry form an emergency contact?

No. Travellers should use the operating contact in their confirmation for urgent support.

Designed around you

Your Kenya journey can start here

Tell us the dates and the people. We will help make the route clear.